IN L1 Support When a Client Faced A problem and problem is not resolved then how do you satisfy the Client ?

If you get the chance to speak apologize to the customer if necessary or just tell the customer you feel sorry for her/him. Make sure the customer you’re here to help and will do your best. Then try to solve the problem.

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IN L1 Support When a Client Faced A problem and problem is not resolved then how do you satisfy the Client ?